William S. Middleton Memorial Veterans Hospital
Resources for Veterans
Any veteran living in VISN 12 (Wisconsin, the Upper Peninsula of Michigan, or the upper portion of Illinois) who meets VA eligibility criteria is eligible for an initial consultative assessment interview.
The goal of this interview is to help the veteran gain a better understanding of his or her trauma-related difficulties. After the interview the team will develop recommendations, which may include participation in services offered by the PTSD Clinical Team (PCT) or services in other VA or community agencies.
Applying for Care through the VA
Click here to learn how you can apply for care through the VA.
The steps required to receive service in the PTSD Clinical Treatment Program
The first step is to establish eligibility for VA Care. (For questions call 1-800-827-1000).
Next, the veteran needs to complete a consultative interview with the intake team (a clinician and a prescriber) in the Outpatient Mental Health Clinic. Veterans new to the clinic who arrive between the hours of 8:00 am and 12:00 pm, Monday through Friday (excluding federal holidays) will be seen the same day. These interviews generally will take about 2 hours. If you want to avoid waiting, the best time to come is 8:00 am since these interviews are conducted on a first come, first served basis.
Appointments are encouraged but are not required. If you call a day or two in advance, we can arrange parking for you for this visit.
Our clinic is located on the second floor of the hospital, in the Outpatient Mental Health Clinic. Please use the elevators or stairs located in the D wing. Inform the receptionist that you are here as a new patient and they will help you begin the process for seeing the intake team.
After the interview is completed, if the intake team believes the veteran has PTSD, they will then refer the veteran to the PTSD Clinic and help the veteran obtain an appointment. The intake staff may discuss other treatments that are deemed appropriate in addressing problems the veteran may be having. Once accepted into the PTSD Clinic, the veteran will meet with a clinician from the PTSD Clinic. For more info, please see Treatments Offered in the PTSD Clinic.