William S. Middleton Memorial Veterans Hospital
Frequently Asked Questions (FAQs)
How do I get an appointment with a physical therapist?
If you are not currently being seen by a VA physical therapist you will need to contact your primary care provider and discuss a consult/evaluation by Physical Therapy. If a consult is placed you will be sent notification of an appointment date and time. If this appointment time does not work for you, there will be a phone number to call and reschedule.
How long is each visit?
The first visit, the initial evaluation, takes about one hour. Each follow-up visit will take about 30 to 60 minutes. Frequency and duration of treatment will be determined by your therapist after the initial evaluation.
What should I expect during my initial visit?
At the first visit, you will undergo a comprehensive physical therapy evaluation. This includes taking a patient history, general health, and specific tests and measurements. Based on the initial evaluation, a plan of care will be established.
In addition to the evaluation, what else will be involved in my treatment?
Therapists may use one or a combination of the following interventions to achieve treatment goals:
- Therapeutic exercises
- Functional training in self care and home management
- Educational and/or application of assistive, adaptive, and protective devices and equipment
- Manual therapy techniques
- Physical agents, mechanical and/or thermal modalities
What should I wear?
All physical therapy exams are private. Loose-fitting, comfortable clothing is recommended. You may want to wear or bring shorts if we are treating an ankle, knee, hip or back injury.
What is my responsibility in therapy?
We are your partner in your recovery. We ask for your cooperation by following through with your home exercise programs and instructions. This is extremely important in expediting your recovery. Success depends on your active participation!
What does it cost to see a Physical Therapist at the VA?
This is different for every person and is based on a Veteran's enrollment category. There will be varying rates of co-pay. Any co-pay is not due at the time of the visit, but will be sent as a bill. Please contact the Facility Revenue service at 888-478-8321 x14418 with any questions.
How do I obtain my Physical Therapy notes/documentation?
All medical documentation can be requested through Release of Information. Individual therapists cannot provide copies of a Veteran's medical information. The Release of Information office is located on the ground floor (G level), Room A-28.
What if I can't attend my appointment?
Please call the desk directly 608-280-7036 or 888-478-8321 x17036 to cancel/reschedule. Call if you are unable to attend so that we can give your appointment time to a fellow veteran. If you miss two appointments without calling us, your consult will be cancelled.
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