Appointments - William S. Middleton Memorial Veterans Hospital
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William S. Middleton Memorial Veterans Hospital



Schedule a VA Appointment

There are many ways for Veterans to make health care appointments.

  • If you don’t have VA health care benefits, you can apply now. Apply for VA health care.
  • If you’re having a medical emergency, please call 911 or call the Veterans Crisis Line at 1-800-273-8255, then press 1.

Schedule an Appointment

By Phone

Follow the instructions on this page on how to make an appointment by phone at this facility.


VA now offers online appointment scheduling for some appointments. We hope to expand the number of VA facilities and types of appointments in the future.

If you have VA health care benefits, you can schedule your VA primary care appointments online if you:

With your online account, you’ll also be able to:

  • Track the status of requests
  • Send messages about requested appointments
  • Get notifications about appointments
  • Cancel appointments
Schedule a VA appointment online.

Upgrade your Existing Accounts

At the William S. Middleton Memorial Veterans Hospital, we have established a number of procedures to assist you in getting an appointment without a long delay. Our goals are simple —

  • you should be able to receive a new patient appointment in primary care within 30 days of your desired date.
  • you should be able to receive a primary care appointment with an established primary care provider within seven days of your desired date.
  • you should be scheduled for a specialty care appointment within 30 days of your desired date.

If you have received a letter stating that you need to make an appointment, please call the hospital at 1-608-280-7011.

Changing Your Appointment

For a listing of your current appointments in the next 30 days, please call the hospital at 1-608-280-7134 (available 24 hours per day).

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call 1-608-280-7011 to reschedule.

Who to Call

To make an appointment with a particular clinic or service, call the listed phone number provided below —





If you need to make or reschedule an appointment you can call scheduling, 8:00 am - 4:00 pm, Monday - Friday, (608) 280-7011.

If you have an urgent issue call Triage at (608) 280-7066 or 1-888-598-7793.



Clinic and Service Phone Number Listing
Specialty Clinics

(608) 256-1901
extension 17905

Dental Clinic (608) 280-7035
Ear, Nose, and Throat

(608) 256-1901
extension 17905

Eye (608) 280-7034
Infusion Clinic (608) 280-7017

Managing Overweight and/or Obesity for Veterans Everywhere (M.O.V.E.) Clinic

(608) 256-1901
extension 11420
Oncology Clinic (608) 280-7017
Sleep Lab

(608) 256-1901
extension 17548

Urology (608) 280-7002
Mental Health Clinics
Psychiatry Urgent Care Assessment, Consult (608) 280-7084
Mental Health Clinics (608) 280-7084
Substance Abuse (608) 280-7073
Homeless (608) 256-1901
extensions 11952 or 11139
Post-Traumatic Stress Disorder (608) 280-7084
Mental Health Intensive Case Management (608) 280-7195

All of the above programs can be accessed after hours by calling: 888-598-7793
Occupational Therapy (608) 280-7036
Physical Therapy (608) 280-7036
Rehabilitative Medicine (608) 280-7036
Miscellaneous Care
First Time Appointments (Eligibility) (608) 280-7038
Registry Exam Appointment (608) 280-7004

Information to Help You Decide about Where to Receive Your Care

VA has a regularly updated Access to Care website that provides useful information that can help you to decide the best VA location for you to receive your care. Before making an appointment, you can find out the following information for a VA location:

  • Wait times for primary care, mental health, and some of the commonest specialties
  • If same day services are available in primary care and mental health
  • If Telehealth is available in primary care and mental health
  • If it has an emergency room
  • Facility contact information
  • Veteran satisfaction scores
  • Quality information comparing each VA and local area non-VA healthcare facilities

VA is committed to give Veterans the access to care they need, when they need it. When you’re planning your care at VA, you can rely on us to give you the information you need to make informed health care decisions.