Clinical Video Telehealth - William S. Middleton Memorial Veterans Hospital
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William S. Middleton Memorial Veterans Hospital

 

Clinical Video Telehealth

Telehealth carts will typically have dual monitors that allow you to clearly see the provider and any images that appear on the screen.

Telehealth carts will typically have dual monitors that allow you to clearly see the provider and any images that appear on the screen.

By Isatu Hughes, Rural Telehealth Program Coordinator
Friday, November 4, 2011

Clinical Video Telehealth (CVT) changes the location where health care services are normally delivered by bringing these services closer to Veterans. Soon, Veterans will only have to drive a short distance to their nearest CBOC or VA Medical Center for an appointment with their Cardiologist, Pulmonologist and many other subspecialties located at the William S. Middleton Memorial Veterans Hospital. The convenience of CVT allows for quick access to health care services from remote and rural locations by instantly connecting a Veteran in one location with a healthcare provider in a different location.  This real-time interaction between you and your provider is achieved through the use of video conferencing technology that is safe and reliable, and provides an alternative way for providers to assess a patient and manage their treatment without physically being in the same location.

What should you expect at your CVT appointment?

Your CVT appointment can feel a lot like a traditional face-to-face appointment.  When arriving to your scheduled appointment, a Telehealth Clinical Technician (TCT) or staff member will take your vitals and escort you to the room equipped with CVT equipment. Telehealth carts are normally used for CVT visits with subspecialists. The carts will typically have dual monitors that allow you to clearly see the provider and any images that appear on the screen. The carts are equipped with medical peripherals such as otoscopes, exam cameras, and stethoscopes that allow the provider to listen to heart and lung sounds in real-time.  Although cameras are used during your CVT appointment, the visit is not being recorded. A TCT will stay in the room with you during your visit and operate the peripherals and cameras that allow the provider to see you and images up close.

Telemental health, TeleMOVE! and other CVT group visits may be slightly different than your subspecialty visit. These visits often do not require the use of a telehealth cart, and it may not be necessary for a TCT or staff member to stay in the room with you.

Why should you use CVT?

Using CVT helps you access the best healthcare without having you make long trips to see your Madison provider in person.  CVT can also save you, your spouse and/or caregiver time and money, reduce your wait time, and provide the same exemplary care that you expect from the William S. Middleton Memorial Veterans Hospital. Participation in any CVT program is voluntary and you can choose to return to face-to-face appointments at any time.

What CVT services are currently offered?

The William S. Middleton Memorial Veterans Hospital currently offers the following services using CVT:

  • Mental Health
  • MOVE!
  • Audiology
  • Rheumatology
  • Infectious Disease
  • Thoracic Surgery Follow-up
  • Pain Coping Group
  • Spinal Cord Injury

 

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