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Community Support Program (CSP)
CSP Community Support Program
306 N. Brooks St.
Madison, WI 53715
Phone: (608) 280-7195
Hours of operation: 8-4:30 PM, 24-hour
coverage by calling Telephone Triage 280-7066
Method of referral: Call the CSP office or
via electronic means
Known as Mental Health Intensive Case Management in
other VA’s, the Community Support Program (CSP)
follows the assertive community treatment model
originated by Dr. Len Stein and Mary Ann Test, PhD,
of Mendota Mental Health Institute in Madison and
replicated nationwide. We are an interdisciplinary
team of social workers, nurses, substance abuse
specialists, and psychiatrists. Veterans treated
within the CSP have a wide range of complex,
interrelated needs including help managing
medications, food, shelter, and clothing as well as
engaging in vocational, social and recreational
activities. Many CSP clients have serious and
complex medical problems in addition to psychiatric
issues. A plan might include daily monitoring of
medications, monitoring of health problems,
assistance with finding and maintaining housing,
finding and keeping a job, learning social and
leisure skills, treatment of co-occurring substance
abuse disorders, and learning coping skills for
their mental illness. Using principals of recovery
we strive to promote independence. We maintain
frequent, as often as twice a day, regular contact
with the veteran to assist with daily living skills
and to monitor for symptoms. A leisure skills group,
a peer led support group, and a peer led sobriety
group are held weekly.
Except in rare cases a veteran must meet all of the
following five criteria for admission:
- Diagnosis of Severe and Persistent Mental Illness -
including, but not limited to schizophrenia, bipolar disorder,
schizoaffective disorder, or severe post-traumatic stress
disorder. Substance abuse or personality disorders must not be
primary problem.
- Severe Functional Impairment - such that the veteran is
currently incapable of successful and stable self-maintenance in a
community living situation without intensive support.
- Inadequately Served - by conventional clinic-based
treatment or day treatment.
- High Hospital Use - evidenced by over thirty days of
psychiatric hospital care during the previous year or three or
more episodes of psychiatric hospitalization during the previous
year.
- Clinically Appropriate for CSP Approach — patients more
appropriately served inpatient should remain inpatient.
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