Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m.  Emergencies are seen 24 hours a day, 7 days a week.  Review our  visiting hours and policies page for visitor hours.

Contacting a Patient

If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o William S. Middleton Memorial Veterans Hospital
2500 Overlook Terrace
Madison, WI 53705

For the location of an inpatient or their phone number, dial the hospital at 608-256-1901.

Telephone Care

Please contact our telephone care line if you need medical assistance.

Available 24 hours a day / 7 days a week

• 1-608-280-7066
• 1-888-598-7793

Schedule an Appointment

To schedule an appointment, please contact us at (608) 280-7011

Patient Advocate

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact our Patient Advocate Susan Belopavlovich at (608) 280-7182. If you are in the hospital, the office is located in room A1054.

Compensation and Pension

To speak with someone in compensation and pension, call the hospital at (608) 280-7004.

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office at (608) 256-1901, extension 11772.

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact the Public Affairs Officer at (608) 280-7030.